Frequently asked questions

We undertake cleaning and help with minor maintenance to give you peace of mind, helping you and your guests experience a smooth turnaround.

We advise that you transfer funds directly from your Spanish bank. It's important to both parties that we avoid unwanted charges.

In the main the answer is no as your letting agent should undertake this task, however in individual circumstances we may be able to help.

It's a common request and one that we help with often, so yes we can provide the basics so your client can get settled into their vacation.

If we clean your property and feel that your bedding, bath matts, small appliances etc are due for renewal. We can help you to amend this.

In the unlikely event that your home isn't cleaned to our usual high standards, we will send a member of staff as soon as possible to take a look.

We are a fully legal entity paying taxes in Spain, all of our customers will recieve a factura/invoice for any works undertaken by our team.

Cleaning is important but your holiday home needs to stay in good condition. We will take notes during cleans and recommend updates.

It's a deeper more thorough clean, mainly due to a build of of clutter and dirt, or a long stay tenancy. We have a minimum charge for this service, we deal with these cleans individually.